It is all maintained online, our servers as based in Cannery Wharf and are all fully protected. Servers are backed up regularly, our LMS recently went through a big review and improvements were made, making it more user friendly. We constantly strive to make improvements to improve learner experience.
We have minimal downtime, in the past 12 months, we’ve only had one 2-hour block when the system was offline for a major update, this was done in the evening to avoid disturbance to learners.
Courses are reviewed and updated on an annual basis, but if there are legislative changes we aim to make any changes within 48 hours, as we are not a reseller we have complete control of making any changes.