Project Description
ARREARS PREVENTION – PRE-TENANCY POSITIVE PRACTICE MODELS
Social Housing Management
Summary of course: Working proactively to build clear expectations around prompt and regular rent payment starts from the day you meet a prospective tenant, and carries through to the sign-up phase. Work done at the commencement of the relationship will pay dividends later in reducing defaults and avoiding expensive court action in many cases.
Course content: Arrears prevention – Pre-tenancy positive practice models online training course focuses on:
- The causes of arrears and why rental income should be prioritised
- Knowing your customer and signposting
- Establishing a payment culture
- The benefit of a structured sign-up process
- Best practice
- The consequences of rent arrears for all.
A review from one of our learners:
I didn’t realise how important the pre-tenancy phase was in setting the boundaries and making the most of the tenant/landlord relationship. I can’t believe how much a course can get you thinking in different ways! Thanks for the new insights!
Our Social Housing Management courses:
