Project Description


Social Housing Management

Introduction to management online training

Summary of course: In the current economic climate, every penny counts. Disrepair is traditionally an area of significant spend for social housing providers. A critical element in keeping costs down is to minimise the risk of disrepair claims against the landlord. We will investigate the key distinctions between disrepair and improvements and potential defences against disrepair for the landlord organisation.

Course content: This Disrepair – Is your house in order online training course focuses on:

  • Main statutory controls for repair and safety in housing
  • Understanding disrepair including responsibility and impact
  • Consequences of non-compliance and potential defences to a disrepair claim
  • Legislation relating to disrepair and importance of related legislative duties
  • Tenancy agreement and tenant handbooks on repair responsibilities.

A review from one of our learners:

I work in customer services and handle calls from residents. This course has really helped me to understand what our responsibility is, what is disrepair and what is considered improvements to the property. Useful when dealing with customers who ring up about very basic faults which are their responsibility to fix.

Our Social Housing Management courses:

An introduction to management online training
An introduction to management online training
An introduction to management online training

The courses within our Social Housing Management series:

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