Project Description


Social Housing Management

Introduction to management online training

Summary of course: The Housing Regulator requires all social housing providers to offer residents ‘a wide range of opportunities to influence and be involved in the making of decisions around how housing related services are delivered’. How do you meet that challenge, and what is key to an excellent resident involvement programme?

Course content: This Role of resident involvement course focuses on:

  • Principles underpinning resident involvement
  • How resident involvement fits into your organisation
  • The importance of training and information
  • Engagement channels
  • Key duties of staff working in resident involvement.

A review from one of our learners:

I was considering applying for a job in resident involvement. The team is small, and I wanted to get a better understanding of what the area covered. Understanding the principles that underpin the role has been helpful. I also have a better understanding of the wide area RI covers and the benefits to both the residents and housing org. Great short course and yes, I’m applying for the role!

Our Social Housing Management courses:

An introduction to management online training
An introduction to management online training
An introduction to management online training

The courses within our Social Housing Management series:

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