Summary of course: Great support and supervision makes all the difference. Would you rather have a happy productive team or a disgruntled downbeat team? The course explores mechanisms to help individuals develop, grow and achieve for both the individual, the team and the organisation. It explains the difference between support and supervision and ways to obtain the most from your team.
Course content: This providing effective support and supervision course focuses on:
- Different ways to plan and organise a team
- Ways to monitor progress
- The difference between support and supervision
- Pre-empting how handle difficult situations
- Understanding how to actively listen.